In the download center, download and install the latest version of Zoom.Run CleanZoom to uninstall Zoom completely.

Follow these steps to uninstall and reinstall Zoom: If you already have the Zoom client installed and are still encountering issues when trying to join a Zoom meeting, uninstalling and reinstalling might help.

If you are experiencing issues when trying to join a Zoom meeting using your browser, installing the Zoom desktop client might help. How to troubleshoot when you can’t join a Zoom meeting Install the Zoom client Prerequisites for troubleshooting Zoom meeting issues

In case of operational changes to scheduled aircraft, you can still use your voucher on other Qatar Airways flights that are enabled with onboard Wi-Fi within the access code validity period.If you are unable to join a Zoom meeting, try the following steps to troubleshoot the issue.

Service interruption may occur while flying due to regulatory restrictions over some countries.

Please check whether the service is available on your upcoming flight.

Onboard Wi-Fi service is progressively being rolled out on all Qatar Airways aircraft.

The onboard Wi-Fi access code is valid for one year from the date of purchase and can only be used once.

To access the onboard Wi-Fi service, open the in-flight Wi-Fi portal on your browser and enter your access code.

If you want to use it on a second device, you will have to log out from the first one and log into the new device using the same code.

The onboard Wi-Fi access code can only be used on one device at a time.

Onboard Wi-Fi service is currently available on Boeing 777 and Airbus A350 aircraft.

The amount paid for onboard Wi-Fi access is non-refundable.

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